Shipping and Delivery
Effective Date: 05-09-2025
Last Updated: 05-09-2025
At Intrigue Organics, we are committed to providing you with a smooth, reliable, and transparent shopping experience. This Shipping and Delivery Policy explains how we process, ship, and deliver orders placed on our Website. Please read carefully before making a purchase.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- In the event of high order volume, processing may take longer. If there will be a significant delay in your order, we will notify you via email or phone.
2. Shipping Methods and Delivery Timelines
We partner with reliable courier and logistics providers to ensure timely and safe delivery of your orders.
- Standard Shipping (Domestic – India): 3–7 business days.
- Express Shipping (Domestic – India): 1–3 business days (where available).
- International Shipping: Not available.
Please note that delivery timelines are estimates and may vary depending on location, courier efficiency, weather conditions, public holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges will be calculated and displayed at checkout based on the weight, destination, and chosen delivery method.
- We may offer free shipping promotions from time to time (e.g., free shipping on orders above ₹699/- within India).
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number and courier details via email or SMS.
- You can use this tracking number to monitor your shipment’s progress on the courier’s website.
- Please allow up to 24 hours for tracking information to be updated after shipment.
5. Delivery Attempts
- Our courier partners will attempt delivery to your provided address.
- If you are unavailable, they may contact you to arrange a re-delivery or request collection from a local office.
- After multiple failed delivery attempts, the package may be returned to us. In such cases, reshipping costs will be borne by the customer.
6. Address Accuracy
- Customers are responsible for providing a complete and accurate shipping address.
- We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
- Please review your order details carefully before checkout.
7. Risk of Loss and Damages
- All items are carefully packed before dispatch.
- Risk of loss or damage passes to the customer once the package is handed over to the courier.
- If your order arrives damaged, please take photos and contact our customer support within 2 hours of delivery for assistance.
8. International Shipping & Customs
- Not Available
9. Delays Beyond Our Control
While we strive to deliver within the estimated time, we are not liable for delays caused by:
- Courier or logistics partner issues
- Natural disasters, strikes, or unforeseen events
- Incorrect delivery information provided by the customer
10. Contact Us
For any shipping or delivery-related inquiries, please contact us at:
Intrigue Organics
[Insert Address]
📧 [Insert Email Address]
📞 [Insert Contact Number]